Eightfold
Summary of how Criteria integrates with Eightfold
- When you initialize the integration, you will choose which status/es are associated with Criteria testing.
- When you move an applicant into the chosen status in Eightfold, a popup will appear where you can choose the Criteria package (Criteria Job) that the applicant should be invited to complete. The applicant will receive an invitation email from Criteria.
- Once the applicant has completed their assessment, the scores and report will appear on the applicant's profile in Eightfold.
- This integration supports issuing packages containing Assessments, Video Interviewing, Assessments and Video Interviewing together and Live Interviewing.
- The Criteria Packages (which are the active Criteria Jobs) are only pulled into Eightfold once per hour. After creating a new Job in Criteria, it may take up to an hour for the new entry to display in Eightfold.
- SMS invitations are not supported, Eightfold does not provide the applicant mobile number to Criteria.
Integration FAQ: what you need to know
How much does it cost to integrate Criteria with Eightfold? | As a Standard integration, this is a complimentary service for our clients. You will require a Professional, Professional Plus or Talent Success Suite subscription to access the Eightfold integration. Please reach out to your Criteria account manager for further information on costs. To learn more about any potential costs from Eightfold, we recommend contacting your account manager at Eightfold. |
Time to integrate | Criteria require two business days from sign-off to create the integration with your Eightfold account. |
Can I trial the integration before I purchase? | Criteria customers must have a paid subscription before an integration can be created. |
Does this integration support assessment and structured interviews? | It certainly does! When your applicants are progressed to the Criteria step in Eightfold, they are sent an invitation to complete the assessment or video interview. Once the applicant has completed, the results become available in your Eightfold account. |
Can I send multiple candidates an invitation at the same time? | Yes, you can invite applicants in bulk by moving them all to the requisite status in Eightfold at the same time. |
Can I use multiple rounds of testing in my job? | Yes, you may issue multiple packages per applicant. You may move the applicant into the same status again to trigger another package, or you may create additional status values in your workflow. |
Can I reuse my candidates' previous results for a new job? | Yes, if you have the Reuse Assessment Results function enabled in your Criteria account, you can copy your applicants' existing results to new jobs. When this option is set, the system will automatically identify if a match is found between the applicant and any existing results for the same assessments. |
How are the invitations sent? | When you change the applicant's status in Eightfold, and you choose the Criteria package, Eightfold will immediately notify Criteria. When the request is received by Criteria to create the assessment event, Criteria will invite the applicant and send the applicant an invitation email. |
Can I send assessments in-line with application? | No, testing may only be triggered by moving an applicant into a status in the workflow. The Eightfold user must choose the package at the time the status is changed. You may configure the integration to trigger the Criteria testing on the New status in Eightfold if you would like to assess all applicants. |
When can I see my candidates' results? | The assessment data will appear in your Eightfold account immediately once the applicant completes. If the package only contains assessments, the full results will be available. If the package contains an interview, the report link (which can be used to access the evaluation portal) and any assessment results will be available immediately. Eightfold will be updated to include the interview score once the minimum number of evaluations are completed. |
What information will I see for my candidates' results? | For assessments, the following values are provided: Talent Signal, Met All Score Ranges and per-test scores. For video interviews, the following values are provided: Overall Score and Recommendations. A live link to the score report is provided. The report will be displayed in your preferred format - PDF or Dynamic Score Report. There are also some configuration options available in regard to report format and scores displayed in Eightfold so reach out to Criteria if you have specific requirements. |
Can I invite candidates without sending their personally identifiable information (PII) to Criteria? | No, Criteria requires the applicant's name and email address in order to send them the invitation email. |
How do I get started with the integration?
Are you an existing Criteria Platform customer? To enable the integration, please contact our Customer Success Team.
Interesting in becoming a customer? Then speak to our sales team today.
Already connected?
Already have an active integration between your Eightfold account and Criteria? We have created a guide to help you make the most out of it. Click here to view the Integration Guide.
