Using the TEAM Personality Report to Build The 4 C's
Updated
by
Amy Thomas
Problem
Does your team ever struggle with communication, conflict, or role clarity? Do misaligned work styles, unclear expectations, or recurring tensions create friction within your team? Without a clear understanding of individual contributions and team dynamics, it’s hard to align and perform at your best.
Solution
The 4 C’s are communication, collaboration, conflict-resolution, and role-clarity. The TEAM Personality Report provides detailed insights into your team’s collective strengths, blind spots, and individual contributions. Use it to foster collaboration, resolve conflicts, and align on shared goals, communication preferences, and norms.
Steps to Action
- Review the TEAM Personality Report
Open the TEAM Personality Report and explore its sections
Hidden Strengths and Blind Spots: Are there gaps or potential challenges to address?
Individual Traits: What unique contributions does each team member bring?
- Reflect with Coach Bo
Launch Coach Bo for actionable advice based on your report.
Ask specific questions
“How can we better leverage [team strength]?”
“What’s the best way to address low scores in [blind spot]?”
“Who on the team is likely best at playing the Devil’s Advocate in our meetings?”
Use Bo’s guidance to prepare for the team discussion and plan next steps.
- Discuss Results with Your Team (Highly Recommended)
Schedule a team discussion to review the TEAM Personality Report together and create a shared understanding.
- Focus on One Area for Growth
Choose a specific dimension and timeframe (e.g. 30 days) to improve.
Examples
If communication scores are low: Practice active listening exercises in meetings.
Put these growth challenges on your calendars and connect them to recurring meetings (ideally existing meetings).
Use Coach Bo and regular check-ins to reinforce these changes.
- Check-In Regularly
When to Review the Team Contract:
- Whenever a new member joins the team.
- If communication, coordination, conflict resolution, or roles feel unclear.
Schedule periodic reviews (e.g., quarterly) to ensure alignment.
- Reassess and Adjust
Revisit the TEAM Personality Report every six months to reflect on progress and identify new areas to develop.
How to Run a Productive Team Discussion
Set the Tone:
- Remind the team that everyone’s unique strengths contribute to collective success.
- Frame the conversation around understanding and growth, not judgment.
Breakout Groups for Deeper Insight (Optional):
Divide the team into small groups (3-4 people) to discuss specific questions based on the report:
- Group 1: “How can we amplify our top strengths (e.g., assertiveness or motivation) to achieve team goals?”
- Group 2: “What are our blind spots, and how could they affect us (e.g., low patience or low conscientiousness)?”
- Group 3: “What team behaviors could improve collaboration or communication?”
Bring the groups back together to share their insights with the whole team
Draft a Team Agreement (Optional):
Use insights from the discussion to create a “Team Contract” in Develop in the Team Profile or in Word or Google Docs.
Include sections like:
✅ Purpose: What is our shared mission or goal?
✅ Communication Preferences: How do we best share updates, give feedback, and escalate issues?
✅ Collaboration Norms: How do we delegate tasks, handle disagreements, and celebrate success?
✅ Conflict Resolution: What’s our process for addressing misunderstandings or disagreement?
✅ Roles and Clarity: How do we ensure everyone understands their responsibilities?
Review and finalize the agreement as a team.
Pro Tips
- Use breakout groups to encourage everyone to participate during discussions.
- Highlight individual contributions during team reviews to ensure all voices are valued.
- Encourage the team to celebrate successes related to their strengths to build morale and trust.
Troubleshooting
Team hesitates to engage in discussions?
- Start with celebrating specific strengths to build confidence and momentum before addressing challenges.
- Model admitting mistakes to build psychological trust.
- Use breakout groups to create a smaller, safer space for sharing insights.
Difficulty creating alignment on the Team Contract?
- Focus on areas with immediate impact, like communication preferences or conflict resolution processes.
- Revisit unfinished sections in follow-up meetings.
What to Expect
By using the TEAM Personality Report, reflecting with Coach Bo, and creating a shared Team Contract, you’ll:
- Gain a deeper understanding of your team’s dynamics.
- Align on purpose, communication norms, and collaboration practices.
- Build a more cohesive, high-performing team.
Over time, your team will experience smoother communication, greater trust, and improved coordination—resulting in stronger overall performance.
