iCIMS Prime

Updated by GSA Team

About iCIMS Prime

iCIMS is a leading provider of talent acquisition technology that enables organizations globally to hire great people. For more than two decades, iCIMS has been at the forefront of talent acquisition transformation, empowering thousands of organizations worldwide with the right tools to meet their evolving needs across the talent journey and drive business success. iCIMS’ AI-powered hiring platform is designed to improve efficiency, cut recruiting costs and build exceptional experiences for candidates and recruiters. 

How does the integration work?

  • Criteria Packages', made up of Assessments, a Video Interview or a combination of the two, are created in the Criteria platform and then made available in iCIMS by performing a platform sync.
  • The integration supports both Inline and Recruiter initiated actions, meaning that candidates can be invited to complete and an Assessment and/or Video Interview as part of the application process or when a status change is triggered in the job.
  • Once a candidate has completed the Criteria assessment(s), their results will be available in iCIMS Prime.
  • For candidates who have completed a Video Interview the Evaluator(s) will be emailed by Criteria to complete their evaluation of the video interview.
  • Once the minimum number of evaluators has been reached, the Video Interview Score and Recommendation will be available in iCIMS and via the Criteria score report. 

What can the integration do?

How much does it cost to set up an integration with iCIMS Prime?

Are there any ongoing costs with the integration?

As a Standard integration, this is a complimentary service for our clients. It will require you to be on our Professional Tier (a lower tier does not provide all functionality) 

Please reach out to your Criteria account manager for further information 

To learn more about any potential costs from iCIMS Prime, we recommend contacting your account manager at iCIMS Prime.

Time to integrate

It may take two weeks from sign-off to create the integration with your iCIMS Prime account, however this may vary depending on the complexity of the setup requirements.

Can I trial the integration before I purchase?

Criteria customers must have a paid subscription before an integration can be created.

Does the integration support assessment and video interviews?

It certainly does! Depending on how you set up your invitation process, when your candidates are progressed to the Criteria step in iCIMS Prime, they are sent an invitation to complete the assessment or video interview. Once the candidate has completed, the results become available in your iCIMS Prime account.

Can I send multiple candidates an invitation at the same time?

Yes, you can invite candidates in bulk by moving them all to the requisite status in iCIMS Prime at the same time.

Can I use multiple rounds of testing in my job?

Yes, you can set multiple rounds of testing by configuring the status mappings for different Criteria packages.

Can I reuse my candidates' previous results for a new job?

Yes, if you have the Reuse Results function enabled in your Criteria account, you can copy your candidates' existing results to new jobs. When this option is set, the system will automatically identify if a match is found between the candidate and any existing results for the same assessments.

How are the invitations sent?

Your candidates are created in your Criteria account immediately during the application process or you changed their status (depending on which method you are using), which sends them the invitation email.

Can I send assessments in-line with application?

Yes, you can link out to the Criteria assessments or video interview during the application process.

When can I see my candidates' results?

The scores will appear in your iCIMS Prime account immediately once the candidate has completed all assessments in the package.

What information will I see for my candidates' results?

For assessments, the following values are provided: Talent Signal, Met All Score Ranges, main overall scores per test and met score ranges per test. 

For video interviews, the following values are provided: overall score and recommendations​

A link to the score report is provided. Clicking this will open the Criteria report as a PDF in a new tab.

Dynamic Score Reports are also supported. Please contact your Criteria account manager to learn more.

Can I invite candidates without sending their personally identifiable information (PII) to Criteria?

No, Criteria requires the candidate's name and email address in order to send them the invitation email.

How do I get started with the integration? 

Are you an existing Criteria Platform customer? To enable the integration, please contact our Customer Success Team. 

Interesting in becoming a customer? Then speak to our sales team today.

Working with your integration

Already have an active integration between your iCIMS Prime account and Criteria? We have created a guide to help you make the most out of it. Click here to view the Integration Guide.


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