Re-administering an Assessment

Updated by Sean Welch

Occasionally you might need to send a candidate an invitation to take an assessment again. Some of our assessments do end up labelling a candidate's results as "Invalid" if they respond in certain ways throughout the assessments:

  • Inconsistent responding: when an applicant provides contradictory responses throughout their assessment it makes it hard for us to get an accurate read of their personality, so we will flag their results as invalid
  • Self Enhancing: when an applicant "oversells" themselves, or is to positive in their responses to some questions we will mark their results as invalid as they aren't likely a true depiction of the applicant

We've built in an easy way to send an additional test invitation to your candidates!

  1. Navigate to your candidate's results in the platform
  2. Click the triple dots icon in their candidate record and select Send Test Invitation
  3. A pop up will appear that will default to sending the applicant the entire test battery of assessments
  4. For most applicants we only need them to retake one or more of the assessments, so we would suggest clicking the Select Specific Test(s) tab here
  5. After you clicked the Select Specific Test(s) option, you can then click Add a Test to individually select the assessments you would like the applicant to complete again.
  6. Once the tests have been selected:
    1. Indicate if this will be a "remote" or "on-site" assessment.
    2. Identify if you'd like the candidate to be notified by email (the majority of the time you will want to select this option).
    3. Select the invitation email template you would like to use.
    4. If you are setting an expiry, check the date set and select the reminder email template. This will be automatically sent 24 hours before the invitation expires.
    5. Decide if you'd like to delay the sending of the invite.
    6. If you have the Reuse Results function enabled, you will need to toggle this off in the candidate invitation. Click here to learn more.
    7. Click Invite.
  7. Candidates will then be sent an email invitation asking them to complete the additional assessments you've selected. If you opted to delay the sending of this email the candidate will be sent the email on whatever timeline you selected previously.
  8. When the candidate completes their assessments the results will be stored alongside their original assessment results. If you have set your preferences to receive an email when candidates complete testing, you will receive a notification once the candidate has completed the assessment/s again. Where there are multiple scores for a single assessment for a candidate, the Talent Signal is calculated using the score for the most recent assessment.

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