SuccessFactors
About SuccessFactors
SAP SuccessFactors HCM is a truly global, AI-enabled suite that gives you everything you need to fuel employee and business success. Available for 200+ countries and territories, this suite provides cloud HR solutions for core HR and payroll, talent management, analytics and planning, and employee experience management. Used by 280+ million employees, SAP SuccessFactors HCM is helping 10,000+ organizations to make every employee a success story by improving every employee experience, decision, and process across the business.
How does the integration work?
- Once the integration has been activated and all relevant permissions actioned, ‘Criteria Packages', made up of Assessments, a Video Interview or a combination of the two, are created in the Criteria platform and then made available in SuccessFactors by performing an Assessment Vendor Package import.
- The integration supports both On Application and Recruiter initiated actions, however, each Job can only use one of these methods.
- This means that candidates can be invited to complete and an Assessment and/or Video Interview directly after their application form is submitted or when a status change is triggered in the job.
- When a candidate has completed the Criteria assessment(s), their results will be available in SuccessFactors and by clicking ‘View Detailed Results’ link, users can access the complete Criteria report.
- For candidates who have completed a Video Interview the Evaluator(s) will be emailed by Criteria to complete their evaluation of the video interview.
- Once the minimum number of evaluators has been reached, the status will change from ‘Pending’ to ‘Completed’.
- As with Assessments, users can access the complete Criteria report by clicking ‘View Detailed Results’ link.
What can the integration do?
How much does it cost to set up an integration with SuccessFactors? Are there any ongoing costs with the integration? | There may be costs associated with setting up and maintaining an integration with your SuccessFactors account. Please reach out to your Criteria account manager for further information. To learn more about any potential costs relating to SuccessFactors, we recommend contacting your account manager at SuccessFactors. |
Time to integrate | Criteria require two weeks from sign-off to create the integration with your SuccessFactors account. |
Can I trial the integration before I purchase? | Criteria customers must have a paid subscription before an integration can be created. |
Does the integration support assessment and video interviews? | It certainly does! When you update your candidate's status in SuccessFactors, they are sent an invitation to complete the assessment or video interview. Once the candidate has completed, the results become available in your SuccessFactors account. |
Can I send multiple candidates an invitation at the same time? | Yes, you can invite candidates in bulk by moving them all to the requisite status in SuccessFactors at the same time. |
Can I use multiple rounds of testing in my job? | No, only one round of testing can be set up in SuccessFactors for each job. |
Can I reuse my candidates' previous results for a new job? | Yes, if you have the Reuse Results function enabled in your Criteria account, you can copy your candidates' existing results to new jobs. When this option is set, the system will automatically identify if a match is found between the candidate and any existing results for the same assessments. |
How are the invitations sent? | For ‘Recruiter Initiated’ jobs, invitations are sent immediately when candidates are moved to a testing status. The candidates are created in your Criteria account, which sends them the invitation email. For ‘On Application’ jobs, after a candidate applies for a Job Requisition with Criteria testing in the New Application stage, the candidate can click the link to view their profile. By expanding the ‘Jobs Applied’ section the candidate will see the ‘Complete Your Assessments’ link next to the Job they just applied for. |
Can I send assessments in-line with application? | You can set your SuccessFactors account to send the assessment / video interview invitation to your candidates as soon as they complete their application. |
When can I see my candidates' results? | The scores will appear in your SuccessFactors account immediately once the candidate has completed all assessments in the package. |
What information will I see for my candidates' results? | For assessments, the following values are provided: Talent Signal, Met All Score Ranges and main overall scores per-test. For video interviews, the following values are provided: overall score and recommendations A link to the score report is included in the notes. You will need to copy and paste the link in a new browser tab to view the report, as the link is not clickable. Dynamic Score Reports are also supported. Please contact your Criteria account manager to learn more. |
Can I invite candidates without sending their personally identifiable information (PII) to Criteria? | In most cases, Criteria requires the candidate's name and email address in order to send them the invitation email. If your SuccessFactors account is configured to send your candidates an email with the testing link, it may be possible to disable this in your Criteria account. Please contact your Criteria account manager to learn more. |
How do I get started with the integration?
Are you an existing Criteria Platform customer? To enable the integration, please contact our Customer Success Team.
Interesting in becoming a customer? Then speak to our sales team today.
Working with your integration
Already have an active integration between your SuccessFactors account and Criteria? We have created a guide to help you make the most out of it. Click here to view the Integration Guide.
