JazzHR
About JazzHR
JazzHR is powerful, user-friendly recruiting software built to help growing businesses find and hire the right talent, fast.
6,500+ businesses like the Seattle Seahawks, TED Conferences, and Pure Barre choose JazzHR for our: - Transparent, flexible pricing starting at just $39/month - Award-winning ease-of-use and same-day implementation - World-class customer support backed by a 98% retention rate - Partner ecosystem made up of 250+ leading solutions
How does the integration work?
- Jobs containing an Assessment, Video Interview or Live Interview are created in the Criteria platform and are then sync with JazzHR, in real time.
- Applicants are invited to complete the Assessment / Video Interview in JazzHR, either manually per candidate or via an automated workflow. The automated workflow can also bulk send invitations to applicants in the same job.
- Note: The automated workflow method is only available to customers on JazzHR's Pro and Plus plans. JazzHR's Hero plan only allows for sending assessments manually (no workflow automation).
- When a candidate has completed the Criteria assessment(s), their results will be available in JazzHR. By clicking the ‘View Detailed Results’ link, users can access the complete Criteria report.
- The Criteria Dynamic Score Report may also be available, according to your company settings in Criteria
- For candidates who have completed a Video Interview the Evaluator(s) will be emailed by Criteria to complete their evaluation of the video interview.
- Once the minimum number of evaluators has been reached, the status will change from ‘Pending’ to ‘Completed’.
- As with Assessments, users can access the complete Criteria report by clicking ‘View Detailed Results’ link.
What can the integration do?
How much does it cost to set up an integration with JazzHR? Are there any ongoing costs with the integration? | As a Standard integration, this is a complimentary service for our clients. It will require you to be on our Professional Tier (a lower tier does not provide all functionality) Please reach out to your Criteria account manager for further information To learn more about any potential costs relating to JazzHR, we recommend contacting your account manager at JazzHR. |
Time to integrate | Criteria require two business days from sign-off to create the integration with your JazzHR account. |
Can I trial the integration before I purchase? | Criteria customers must have a paid subscription before an integration can be created. |
Does the integration support assessment and structured interviews? | It certainly does! You can invite your candidates to complete assessments, a video interview or a live interview through your JazzHR account. |
Can I send multiple candidates an invitation at the same time? | Yes, if you are on JazzHR's Pro and Plus plan you can invite candidates in bulk. However, JazzHR's Hero plan only allows for sending assessments manually (no workflow automation). |
Can I use multiple rounds of testing in my job? | Yes, if you are on JazzHR's Pro and Plus plan you can configure the automated workflow in the JazzHR job to send your candidates multiple rounds of assessments. However, JazzHR's Hero plan only allows for sending assessments manually (no workflow automation). |
Can I reuse my candidates' previous results for a new job? | Yes, if you have the Reuse Results function enabled in your Criteria account, you can copy your candidates' existing results to new jobs. When this option is set, the system will automatically identify if a match is found between the candidate and any existing results for the same assessments. |
How are the invitations sent? | Invitation emails are sent from JazzHR immediately once the assessment step has been triggered. |
Can I send assessments in-line with application? | Yes, if you are on JazzHR's Pro and Plus plan you can send both assessments and interviews in-line with the application using the Automated Workflow. However, JazzHR's Hero plan only allows for sending assessments manually (no workflow automation). |
When can I see my candidates' results? | The assessment scores will appear in your JazzHR account immediately once the candidate has completed all assessments in the package. Structured interview scores will appear in your JazzHR account immediately once the minimum number of evaluators have submitted their ratings. |
What information will I see for my candidates' results? | For assessments, the following values are provided: Talent Signal, score ranges met and main score per test For video interviews, the following values are provided: overall score and recommendations A link to the score report is provided in the candidate profile. Click View Details in the Assessments tab to open. Dynamic Score Reports are also supported. Please contact your Criteria account manager to learn more. |
Can I invite candidates without sending their personally identifiable information (PII) to Criteria? | Yes, as the invitations are sent from your JazzHR account, Criteria does not require the candidate's email address. Invitations may be set up without providing the candidate's name or email address to Criteria. |
How do I get started with the integration?
Are you an existing Criteria Platform customer? To enable the integration, please contact our Customer Success Team.
Interesting in becoming a customer? Then speak to our sales team today.
Working with your integration
Already have an active integration between your JazzHR account and Criteria? We have created a guide to help you make the most out of it. Click here to view the Integration Guide.
