Proctoring
Updated
by
Amy Thomas
At Criteria, we’re building proctoring solutions designed to further bolster the security and reliability of your hiring process while minimizing disruptions for candidates. The first proctoring feature we have released is Image Capture, with more coming soon.
Image Capture takes periodic snapshots of the candidate during the assessment to verify their presence and maintain test integrity.
These can be viewed in the candidate's record and the score report. For your candidates' privacy, the ability to see these images is restricted based on your user access level.
Enabling Proctoring
Once Proctoring has been added to your Criteria account, it is enabled by default. This can be toggled off in Company Preferences.
You can turn Proctoring on or off for certain jobs, if required. Update the job settings page to enable / disable Proctoring.
The job must have assessments in the Incoming Stage and a New Template landing page must be selected.
Inviting candidates to proctored assessments
Once your job has been set up with proctoring enabled, you can invite your candidates to complete the assessment under proctored conditions. Proctoring will be toggled on in the Invitation Settings screen by default.
Toggle Proctoring off on the Invitation screen if you do not wish your candidate to complete the task under proctored conditions.
Reusing previous results
If your candidate has previously completed one or more proctored assessments, their results cannot be reused. Proctored assessment results are not eligible for Reuse Results so the candidate will be asked to complete the assessment again.
Viewing the Proctoring Report
The Proctoring results will be displayed on the candidate card in your Criteria account and on the candidate's Score Report.
Three images captured during the candidate's assessment will be displayed. The full set of images can also be downloaded if required.
Proctoring Report restrictions
For privacy reasons, only users with the following access levels are able to view the proctoring report:
- Admin Users can access all proctored recordings
- Manager Users can access all proctored recordings for jobs that have been shared with them.
- Custom Users with Viewing Proctoring Recordings enabled can access all proctored recordings for jobs that have been shared with them.
Users with other access role types (User, Evaluator, Custom Access without Viewing Proctoring Recordings) will only see blurred placeholder images in the report and the download images option will not be available.
If you cannot see the images or download option but it is required for your role, please speak to your organization's admin user about adjusting your access level.
Frequently Asked Questions
Do you have a question about Proctoring that we haven't covered? The answer to your question might be here.
