Criteria Platform and Products Overview
Updated
by
Amy Thomas
Welcome to Criteria’s recruitment and talent management platform - we’re glad you’re here.
Whether you’re looking for a quick refresher, help with a specific task, or ways to get more value from the tools you already use, we’ve pulled together resources to support you.
Develop Develop can help your organization improve engagement and performance by empowering teams with insights designed to drive self-awareness, communication, and collaboration. It uses Criteria’s personality assessment to provide your employees with objective insights into their work, communication, and interaction styles.
| Guides for Using the Criteria Platform The Criteria Platform brings together assessments and interviews in one place, so you can evaluate candidates with validated, science-backed tools while keeping your hiring workflow organized. You can build and reuse email templates, test batteries, and pipelines; set up jobs; and invite candidates to complete applications, assessments, and video interviews. As candidates move through each step, you can track their progress, review results, and, where needed, add proctoring to support assessment security and integrity. If you use Interview Intelligence, you can also automatically score video interviews using the same scientific rigor behind our assessments.
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Test Portfolio Criteria offers a wide range of assessments, including aptitude, emotional intelligence, personality, risk, and skills. You can also build custom assessments to evaluate role- or industry-specific skills. To help you choose the right mix for your hiring process, browse our test portfolio for a dedicated guide to each assessment, including what it measures, when to use it, and example reports. You can also access assessment demos if you’d like to try an assessment before inviting candidates to take it. Use the Overview of All Criteria Assessments to quickly compare options and identify the most role-relevant assessments for the position you’re hiring for. | Proctoring Protect assessment integrity without adding friction. Criteria’s remote proctoring combines AI-powered monitoring, identity verification, and secure testing controls to keep assessments fair and credible, while staying simple and candidate-friendly. Get clear integrity summaries and detailed reports, all fully integrated in the Criteria platform so you can review results and make confident decisions fast. |
Video Interviewing Streamline hiring with seamless one-way video interviews in the Criteria platform. Create structured, consistent interviews that minimize bias, deliver an engaging candidate experience, and highlight your company culture, helping you identify top talent faster and make better hiring decisions. Enhance your interviews with Criteria's Interview Intelligence (IIQ). Automate scoring of candidate responses or get AI-powered tools that make reviewing answers faster and easier, so you can evaluate candidates with greater confidence. | Live Interviewing Run and manage live interviews directly in the Criteria platform - phone, virtual, or in-person - while keeping every interview structured, objective, and consistent. With application details, assessment results, and interview data all in one place, your hiring team can evaluate candidates faster and more confidently using our simple, browser-based tool that fits seamlessly into any interview process. |
Applicant Tracking System Integrations Get the best of both worlds by integrating your applicant tracking system (ATS) with the Criteria platform. Invite your candidates to complete Criteria assessments and interviews from within your ATS account. As your candidates complete their tasks, the results will pass seamlessly to your ATS for you to review. | Single Sign-On Integrations Link your Criteria account to your Single Sign-On (SSO) account to let your team access Criteria's platform with one secure login, no more juggling passwords or wasting time on resets. |
Resources You'll find a lot of great content relating to best practices, tips and trends in recruitment and retention on our website and LinkedIn profile. Explore our Resources area for practical guides, toolkits, and templates to help you hire smarter, from assessment best practices and score report support to structured, live, and video interviewing resources. You’ll also find system requirements, common questions for our tests and assessments, and research-backed content on reducing bias, improving candidate communications, and supporting onboarding and internal mobility. | FAQ In our FAQ area you will find the answers to common questions about Criteria, our platform and products. Got a question not covered here? Contact us using the details below. |
Where to get help Candidates If your candidate needs technical assistance with completing an evaluation task (application, assessment, interview, proctoring setup), advise them to access the Criteria Candidate Support Bot in the bottom right of the Candidate Assessment Center.The Support Bot is able to answer most queries that candidates have. If required, it will escalate the candidate's query to the Criteria Candidate Support Team. The Support Team will review and respond to the candidate directly. Customers In Criteria Compass (at bottom right in Criteria platform), click ? to open Help & Resources.In Criteria Compass (at bottom right in Criteria platform), click ? to open Help & Resources. 💡 Account strategy & best practices Your Customer Success Manager's (CSM) contact details are shown here. You can email your CSM or book time directly on their calendar. If you do not see the Customer Success Manager details section, please contact our Customer Success Team for assistance. 🛠️ Technical Support If something doesn't look right or you need help setting up a job, contact our Customer Support Team.  To access the Help Center, click ? in the top right of the Criteria Platform. |
